I absolutely never write reviews, but I feel I need to after my experience with the "Enrollment Advisor" at Penn Foster. In calling the school, which they suggest you do by putting the "Call an Enrollment Advisor," button on their website, I learned just how rude people can actually be.
The woman that I spoke with was short, mean, uninformed and refused to give me information. When I specifically asked questions about Career Services, which she brought up, she said she could not tell me. She continually directed me to the website, and then would angrily sigh each time I asked a follow-up question.
Here's a tip to Penn Foster, if you hire someone who is suppose to work in Customer Service, try to get someone who is both knowledgeable and able to fake some service for a 5 minute call. If this woman is a representation of the school, I will take my money to Ashworth, Phoenix or somewhere else. Unfortunate. 1292bdd
The woman that I spoke with was short, mean, uninformed and refused to give me information. When I specifically asked questions about Career Services, which she brought up, she said she could not tell me. She continually directed me to the website, and then would angrily sigh each time I asked a follow-up question.
Here's a tip to Penn Foster, if you hire someone who is suppose to work in Customer Service, try to get someone who is both knowledgeable and able to fake some service for a 5 minute call. If this woman is a representation of the school, I will take my money to Ashworth, Phoenix or somewhere else. Unfortunate. 1292bdd
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